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Lead Service and Interaction Designer


Are you interested in joining a growing Design team within an innovative, collaborative, client-focused and low-ego environment? Our Munich studio is looking for a creative and passionate Lead Service and Interaction Designer (m/w/d) to join our international team.

Who we are

At Tangity, the global studio of the NTT DATA Design Network, we break down complexity to the human scale. We create tangible and intuitive solutions that have a positive impact on companies and society.

As a design studio, our job doesn't stop once a product is launched but continues until the idea succeeds. We accompany businesses on their path of evolution or radical innovation, including testing, measurement, and optimization, while empowering their way of work. We help them look toward the future and imagine the long-term impact of their solutions.

To do so, we focus on people's needs and desires and leverage all of NTT DATA's technology. NTT DATA, Trusted Global Innovator, is a dedicated IT services and solutions partner for customers worldwide: headquartered in Tokyo and more than 100,000 professionals in over 50 countries, about 2,000 in Germany alone.

What you'll be doing

  • Lead design projects, including strategy, research, conception, testing, and implementation

  • Be the mentor of a design team and the lead in terms of content

  • Develop and establish design processes and apply these to strategy and goals

  • Drive business development of existing and new customers and identify opportunities for additional projects

  • Design and moderate workshops in which new services and products are created and derive new fields of action for the customers

  • Translate design into technical concepts and coordinate development teams

  • Build partnerships with customers and create internal networks

  • Iterate our portfolio & offering and contribute to the strategic alignment of our global studios

What you'll need

  • You should have at least 5 years of professional experience in design, preferably in consultancies or agencies

  • A completed a design-related or comparable university degree

  • Proven experience in leading projects focused on concept ideation, design and development of new products and services

  • Be good at coordinating teams and integrating internal and external stakeholders

  • Ability to conceptualize and communicate innovative ideas and strategic concepts and translate them into specific steps

  • Passion about solving challenges through systematic and analytic ways of working

  • Deep interest in technological trends and their opportunities, as well as experiences like Voice Assistant, AI, AR/VR, IoT and more

  • Thorough knowledge of various industries, tools, business models and user behavior

  • Convincing presentations and communication skills, fluently in both German and English language

  • Openness to travel for customer projects

What we can offer you

  • Flexible working hours with flexitime arrangements – we generally count travel time as working time

  • Mobile working and home office options

  • The opportunity to actively shape Tangity as a whole by bringing in your own ideas

  • Attractive benefit regulations (including a "more net" salary optimization program through salary conversion, e.g., restaurant checks, job tickets)

  • Employee-oriented individual development plans

  • A wide range of internal and external training opportunities in the NTT DATA Academy

  • An open and team-oriented work culture with plenty of creative freedom

Are you interested? We are looking forward to receiving your online application!